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Xiaomi Electric Scooter
Xiaomi Electric Scooter

Please use the Webchat on the bottom right hand side of your screen to speak to customer service advisor

- Find the answers to your questions

- Contact After Sales for warranty enquiries

FAQ

Delivery

We will email and send you a SMS once we have dispatched your order, this will include the courier name and tracking number.

Tracking notifications will be sent to you by email and SMS throughout the whole journey of your parcel until it is delivered.

7 to 12 days Free Express Delivery from our Germany warehouse:

iScooter , IENYRID M4 Pro, Kugoo M4 Pro, Kugoo G MAX, Kugoo G2 Pro, VFly, Niubility,

3 to 4 days Free Express Delivery from our UK warehouse:

AOVO PRO

Xiaomi (All models)

FUNDOT kids scooter

Hoverboards

Decent electric scooters

Electric Bikes

Inmotion

Unicycles

3 to 4 days Free Express Delivery from our Germany warehouse:

AOVO PRO , iScooter , IENYRID M4 Pro, Kugoo M4 Pro, Kugoo G MAX, Kugoo G2 Pro, VFly, Niubility,

3 to 4 days Free Express Delivery from our UK warehouse:

Xiaomi (All models)

FUNDOT kids scooter

Hoverboards

Decent electric scooters

Electric Bikes

Inmotion

Unicycles

Please check your email for delivery updates, for more detailed tracking visit www.aftership.com and enter your tracking number

Tracking generally takes 48 to 72 hours to update.

Policies

We will give a refund if the item is returned within 30 days of purchase, in its original resalable condition, with box, if the scooter has been used we cannot issue a refund. 

There is a 24 month manufacturer warranty on your item.

The warranty covers: The motor, the onboard computer, mudguard, battery, charger, side rear brackets.

The warranty does not cover:

Punctures, accidental damage or water damage, cosmetic damage.

If you have a warranty enquiry please contact us on the live chat app on the bottom right hand side of the screen. 

A box is required if your item needs to be sent to the repair centre or manufacturer, the courier will not accept your item without this.

AOVO PRO Electric Scooter

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