24 Month warranty - free & fast delivery - after sales service - Pay Monthly up to 12 months - 10,000+ satisfied customers - over 3500 positive reviews - Telephone Support Coming soon

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Help Centre & After Sales

- Find the answers to your questions
- Contact After Sales for warranty enquiries
- For customer service use live webchat on the bottom right of your screen


When will i receive my item?

You will receive email updates along the way, as soon as we have your tracking number, this will be emailed to you along with the courier.
 
Delivery timeframes for each model:
7 business days - DHL Express:
AOVO PRO , iScooter , FUNDOT , Hoverboards, IENYRID M4 Pro, Kugoo M4 Pro, Kugoo G MAX, Kugoo G2 Pro, VFly,

1 to 3 business days - Parcelforce
Xiaomi (All models)

Please check your email for delivery updates, for more detailed tracking visit www.aftership.com and enter your tracking number

Tracking generally takes 48 to 72 hours to update as DHL have a backlog of parcels. 

Your warranty

24 month warranty on your item

The warranty covers: The motor, the onboard computer, mudguard, battery, charger, side rear brackets.
 
The warranty does not cover:
Punctures, accidental damage or water damage, cosmetic damage.
 
If you have a warranty enquiry please contact us on the live chat app on the bottom right hand side of the screen. 

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Have you received your new scooter and have a issue?

Whether you are missing a part, or making a warranty claim you can contact us on the live chat app on the bottom right hand side of the screen.


Refund policy

We will give a refund if the item is returned within 30 days of purchase, in its original resalable condition, with box, if the scooter has been used we cannot issue a refund. 

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Help Centre

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